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Tru By Hilton Louisville East

11505 Bluegrass Parkway, Louisville, Kentucky, 40299, USA TEL: +1-502-208-2900 FAX: +1-502-208-2902

Hotel Policies

We’ve got you covered on everything you need to know about hotel policies - from check-in/check-out times to cancellations and much more. If you can’t find it here, feel free to connect with our hotel and we’d be delighted to help.

Smoking

Non-Smoking

Smoking in designated areas only.

Family Children

N/A

Check-in / Check-out
Check-In Time 3:00 pm
Minimum Age to Register 21
Check-Out Time 12:00 pm
Early Departure Fee 0%
Late Check-Out Fee 0% Over 1 Hour 1/3 Rate. Over 2 Hours 2/3 Rate. Over 3 Hours Full Day Rate.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $35.00
Non-Refundable
Maximum Weight 50 lbs
Maximum Size Medium
Other Pet Services Fee is per pet, per night
Parking
Self parking $0.00
Complimentary
Valet parking Not Available
Secured Not Available
Covered Not Available
In/Out Privileges Available